“We offer competitive loan packages tailored to your needs, with a level of personal service unprecedented in the industry”.

What we do

We will supply you with one contact point for all of your requirements. No one person has all of the answers, but we can and will have one person for you, who knows how to get the answers. Because we deal direct we can get you answers sooner, we can pre-approve most loans (and we mean most) within 48hrs of having the necessary information. Our aim is to keep you as informed and up to date on the process as it is possible to be, we understand that you want to maintain control.

Jens Gaunt Financial also offers a full service structure. This means not only do we arrange a loan for the client, we provide a complete loan management service for any need or issue that may arise during or after the loan is settled. With a full service structure, customers don’t have to wait in bank queues, be shipped from teller to teller, or listen to annoying phone messages, they can receive assistance directly from us, every time.

Why are we different?

In many situations you are dealing with tiers of people with lending. There is the broker, the valuer, the credit manager, the insurance assessor. Generally within the industry there is no direct contact between the person you are dealing with, and all the others in the chain. At any point things can stall, and potentially cost you the opportunity of securing the property you have your heart set on At Jens Gaunt Home Loans we are the one contact point who deals directly with all of the other processes. We remain in control of the process because we have direct communication with everybody else in the chain. This means we can make decisions sooner, and keep you informed every step of the way.

Our Approach

We select our people based on their service ethic, our number one priority is to have a team of people who are passionate about helping you. You can expect our people to be professional, knowledgeable, friendly, ethical and very clear in all our dealings with you.

We want you to completely understand the loan you are entering into, how much it will cost and what options you have to minimise your costs. To this end we have what we believe is the most transparent and straight forward arrangements in the industry, no hidden fees or charges (in fact we don’t have any fees or charges, simply an interest rate.

We are happy to evaluate your personal situation in detail with you, and if we can not help put you in a better financial position, then at least we will have clarified for you that your current arrangements are suitable.